At Pickify, we strive to provide a seamless and reliable delivery experience. Please review our shipping policy below.
1. Shipping Locations
- We currently ship across Kuwait.
- International shipping is not available at this time.
2. Delivery Timeframes
- Standard Delivery: 2-5 business days within Kuwait.
- Express Delivery: 1-2 business days (available at an additional charge).
- Delivery times are estimates and may vary due to external factors, including weather conditions, public holidays, or logistical delays.
3. Shipping Charges
- Shipping fees vary based on order weight, size, and delivery location.
- Exact shipping costs will be calculated at checkout.
- Free shipping may be available for orders exceeding a certain amount (as per promotional offers).
4. Order Processing
- Orders are processed within 24-48 hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
5. Delivery Guidelines
- Customers must provide accurate delivery details at checkout.
- If the delivery attempt fails due to an incorrect address or unavailability, a reattempt may be scheduled at an additional charge.
- Upon delivery, customers may be required to provide an ID for verification.
6. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or SMS.
- You can track your order through our shipping partner’s website.
7. Delayed or Lost Shipments
- If your order is delayed beyond the estimated timeframe, please allow an additional 2-3 business days before contacting us.
- In the rare event of a lost shipment, we will initiate an investigation with our logistics provider.
8. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please report it within 48 hours of delivery.
- We may require photo evidence to process a replacement or refund.
9. Policy Updates
- Pickify reserves the right to modify this policy at any time without prior notice.
By placing an order with Pickify you agree to the terms